Returns & Refunds
Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return policy below.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- For hygiene reasons, opened cosmetics and perfumes cannot be returned.
Refunds
Once your return is approved and received, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.
Non-returnable Items
- Used or opened products
- Sale or promotional items
- Gift cards
To request a return, please contact us at contact@cijostore.com.